We want you to have an amazing and memorable tour experience; however, there are several rules that must be followed at all times. Violation of these rules is grounds for immediate termination of the trip without refund. The driver has the authority to de-board individual or all passengers at the first available safe location for any violation of these rules.
The Rules
1. No smoking on the bus. 2. No illegal drugs or weapons of any kind allowed on bus. 3. Violence will not be tolerated. 4. No disrespectful behavior toward the driver. 5. Texas Law requires all guests be 21 or older to drink alcoholic beverages. 6. Please stay seated while the bus is in motion.
Terms and Conditions
Reservations: Payment in Full is REQUIRED to process your reservation.
Pick-Up: We will pick-up and drop-off within city limits.
Cancellations: Must be made via email only (14) fourteen days prior to scheduled appointment. Cancellations may be rescheduled for future date. If you wish to cancel your reservation you will be subject to $100.00 cancellation fee. Credit card refund process can take 3-10 days.
Driver Responsibility: The drivers’ primary responsibility (in addition to transporting you safely) is to safeguard the vehicle. Your driver is not allowed to “party” with you. In the sole judgment of the driver, if they determine that the behavior of you or your guests for any reason is out of control, obnoxious, disrespectful, unsafe, illegal or irresponsible, or places lives and property in jeopardy, they can and will terminate the run on the spot. The driver may or may not issue a WARNING before taking this action. If this happens, you will NOT RECEIVE A REFUND.
Bus Damages/Theft: The client (person that scheduled the reservation) is responsible for all guest damages and items stolen from Black Horse Wine Tour vehicles. For all damages, missing or stolen items the client will be charged for replacement materials and labor.
BODILY FLUID CLEAN-UP: Automatic $250.00 charge per incident, NO EXCEPTIONS, for bodily fluid clean-up of any kind. This charge WILL be billed to the person that scheduled the reservation.
LOST ITEMS: Make sure you have left nothing in the vehicle at the end of your tour. This is your responsibility, and we will accept absolutely no liability for anything left behind, lost, missing or damaged.
The client (person that scheduled reservation) is responsible for making arrangements so that no one in your party is put in a position of driving under the influence.
